Paper Tiger Tech Support Portal is Now Live!
by Andrew Solomon of Paper Tiger Tech Support Team
The Paper Tiger Filing System Software technical support team has been in the midst of creating an interactive support page, to assist customers in Paper Tiger technical issues. This new Paper Tiger tech support portal is now live and we believe that the functionality will improve our customers’ experience in resolving questions or issues they have with Paper Tiger Filing System Software.
The support site is divided into two main sections, Paper Tiger Desktop and Paper Tiger Online. So if a Paper Tiger user has a question or an issue with their Paper Tiger Desktop application, he/she would enter the Paper Tiger Desktop portal. Each portal is customized to assist users in troubleshooting issues depending upon the platform of their software. By searching our frequently asked questions knowledge base section on our site, the customer will be provided an immediate answer and most issues can be solved without opening a support request ticket. The Paper Tiger Support FAQ is not just your average list of commonly asked questions. The functionality has been optimized by our very own Paper Tiger Software engineers to present the user with the most relevant and common troubleshooting issues and articles in order to get to resolution faster.
Search and See as You Type
We wanted to build a support page where users can get what they need in a fast and efficient way. The Paper Tiger Support portal is built with a powerful live search engine, which is able to scrub our entire knowledge database and return the most accurate search results with easy to see keyword-highlighting. Please give our support portal a try the next time you have any Paper Tiger questions or issues.
Open a Ticket:
Paper Tiger Support team guarantees that our well developed support articles will ratify 95% of your Paper Tiger issues, but in rare cases when our support pages are unable to assist you, don’t hesitate to open a ticket with our technical support gurus. After completing and submitting a short form, a Paper Tiger technician will be able to process your request, and handle your situation appropriately. This will give our technicians a greater understanding of exactly what the client needs, and will enable us to deliver the best customer service possible and in a more efficient manner. Users can also attach as many databases and screen shots as they may need to any support ticket filled to assist our tech support reps in responding to issues more efficiently and effectively.
Thank you for using Paper Tiger Filing System Software for Document Management!
Tags: document management software, frequently asked questions, Tech Support, tech support portal, The Paper Tiger 'Finding' Filing System
